Need to know
How do I set up my profile?
Log into the virtual event platform, click the box with your initials on the top right menu, and select 'Edit Profile'.
I can't remember my password
Click the 'Forgot Your Password?' button on the login page to be emailed with instructions on how to reset it, or click the blue chat button in the bottom right corner and we can reset it for you.
Will I need to download specific software or an App?
Google Chrome is the recommended browser. If you typically use another browser such as Internet Explorer, Microsoft Edge or Safari, we highly recommend that you download Google Chrome prior to the event.
What device should I use to watch?
We strongly advise that you participate via your desktop or laptop computer/mac that has good speakers.
Mobile devices are supported but the best experience will be through the desktop or laptop computer/mac.
Do I need a microphone or camera to participate?
No. Interaction is via the chat and question functions.
How do I watch a live session?
To watch the live stream on Thursday the 23rd of November, please click the 'Watch Live' button located in the top menu bar.
Please note that there will be no live stream on Wednesday the 22nd of November.
To watch the live stream on Thursday the 23rd of November, please click the 'Watch Live' button located in the top menu bar.
Please note that there will be no live stream on Wednesday the 22nd of November.
How do I submit a question to the speaker during a session?
On each Live Stream page there is an "Ask A Question" button where you submit any questions to the speaker during their talk. Select the applicable talk from the drop-down list, write your question, then click Submit.
Do not use the chat function to ask the speaker a question. The chat function is for engaging with other delegates.
How do I personalise my agenda?
You can use the star icon next to any session, talk, speaker or resource to save and add it to your ‘favourite’ items. These can be viewed at any time from the ‘Favourites’ menu item on the left or under your profile.
On each Live Stream page there is an "Ask A Question" button where you submit any questions to the speaker during their talk. Select the applicable talk from the drop-down list, write your question, then click Submit.
Do not use the chat function to ask the speaker a question. The chat function is for engaging with other delegates.
How do I personalise my agenda?
You can use the star icon next to any session, talk, speaker or resource to save and add it to your ‘favourite’ items. These can be viewed at any time from the ‘Favourites’ menu item on the left or under your profile.
Live Stream Chat
There is a chat box next to the video feed on the live stream page. This is a great place to engage in discussions during the event and all attendees can contribute to this chat.
All messages are public and this acts as a parallel stream of discussion while the presentations are taking place.
This chat box is only for comments, please do not use it to ask direct questions to speakers. There is a dedicated "Ask A Question" button for this purpose.
There is a chat box next to the video feed on the live stream page. This is a great place to engage in discussions during the event and all attendees can contribute to this chat.
All messages are public and this acts as a parallel stream of discussion while the presentations are taking place.
This chat box is only for comments, please do not use it to ask direct questions to speakers. There is a dedicated "Ask A Question" button for this purpose.
